Last Updated: January 12, 2025
AKSS Kosovo is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
AKSS Kosovo ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to all personal information processed by us in connection with our services including international trade fair services, consulting, and software development.
This policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Kosovo's Law on Personal Data Protection.
We only process your personal data when the law allows us to. Most commonly, we use your data:
To provide fair booking services, process payments, arrange accommodations, and fulfill our contractual obligations.
To send booking confirmations, event updates, respond to inquiries, and provide customer support.
To comply with tax regulations, accounting requirements, and anti-money laundering obligations.
To send newsletters, promotional offers, and relevant event information only if you've opted in.
Processing is necessary to fulfill our contract with you (e.g., booking services).
We must process data to comply with legal requirements (e.g., tax records, invoicing).
We have a legitimate interest in improving services and fraud prevention.
You have explicitly consented to processing for specific purposes (e.g., marketing).
We DO NOT sell your personal data. We may share your information only with:
All third parties are required to respect the security of your personal data and treat it in accordance with applicable laws.
Some of our external third parties (hotels, airlines, event organizers) are based outside the European Economic Area (EEA). When we transfer your personal data outside the EEA, we ensure a similar degree of protection by:
We implement appropriate technical and organizational measures to protect your personal data, including:
All data transmitted is encrypted using SSL/TLS
Data stored on secure servers with access controls
Only authorized personnel can access data
Security audits and vulnerability assessments
We retain your personal data only for as long as necessary:
Required for accounting, tax records, and potential legal claims
Stored until you withdraw consent or unsubscribe
Website usage data retained for service improvement
Under the GDPR, you have the following rights:
Request copies of your personal data
Correct inaccurate or incomplete data
Request deletion of your data ("Right to be Forgotten")
Limit how we use your data
Receive your data in a structured format
Object to processing of your data
How to Exercise Your Rights: Contact our Data Protection Officer at [email protected]. We will respond within 30 days.
We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can control cookie preferences through our Cookie Settings banner or your browser settings.
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Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically.
For questions about this Privacy Policy, to exercise your rights, or to file a complaint, please contact:
Data Protection Officer
AKSS Kosovo
+383 44 215 959
Address
Qazim Berisha 1/19, Prizren, Kosovo
Right to Lodge a Complaint: You have the right to lodge a complaint with Kosovo's Agency for Information and Privacy or your local data protection authority.